Frequently Asked Questions
Everything you need to know about your electronics shopping experience.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental USA usually takes 3-5 business days depending on your location.
Do your electronics come with a manufacturer warranty?
Yes, all brand-new electronics sold on AbsoluteUSA come with a full manufacturer warranty. Refurbished items include a specific 90-day limited warranty provided by our store.
What is your return policy for defective items?
If your product is defective upon arrival, you can return it within 30 days of purchase for a full refund or exchange. Please ensure all original packaging and accessories are included.
Do you offer technical support for product installation?
While we provide detailed manuals with every purchase, our technical support team is available via email to help guide you through basic setup and troubleshooting for all audio and electronic components.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payments through PayPal and Apple Pay.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.